1. Who We Are

MedicsNiche is a digital health company that provides tools to support users in tracking, managing, and improving their health. Our digital platform may collect and process health-related data as a part of delivering our services.

2. Legal Basis for Processing

We process personal data under the following lawful bases:

• Consent – You have given clear consent for us to process your personal data.
• Contract – Processing is necessary for the performance of a contract with you.
• Legal obligation – We process data to comply with the law.
• Legitimate interests – For purposes such as security, service improvement, or analytics (balanced with your rights and freedoms).

For health data (special category data), we only process it:

• With your explicit consent
• For health or medical purposes
• In compliance with HIPAA, where applicable

3. What Information We Collect

• Personal Information: Name, contact details, account info, demographics
• Health Information: Self-reported symptoms, wearables data, diagnoses (with consent)
• Technical Data: Device info, IP address, usage patterns

4. How We Use Your Information

• To deliver and personalize services
• To communicate with you
• To improve features and conduct research
• To meet legal obligations

5. Your Rights

Depending on your jurisdiction, you have rights including:

• Access, correct, or delete your data
• Withdraw consent
• Request data portability
• File a complaint with a regulator

Email us at privacy@medicsniche.com to exercise your rights.

6. Data Sharing and Disclosure

We do not sell your data. We may share it with service providers under strict contracts, with healthcare professionals (if consented), regulators (as required), or for research in anonymized form. HIPAA compliant agreements are in place where applicable.

7. International Data Transfers

If you're in the EU/UK, your data may be transferred internationally with safeguards like Standard Contractual Clauses (SCCs).

8. Security

We use encryption, access controls, and monitoring to protect your data and comply with HIPAA Security Rule standards.

9. Data Retention

We retain data only as long as necessary to fulfill our obligations and support your use of our services.

10. Children's Privacy

Our services are not intended for users under 13 (US) or 16 (EU/UK). We do not knowingly collect data from minors without parental consent.

11. Changes to This Privacy Policy

We may update this policy and will notify you of significant changes. Continued use of our services indicates your acceptance.

12. Contact Us

For questions or to exercise your rights, contact:
Privacy Team MedicsNiche
📧 privacy@medicsniche.com
🌐 www.medicsniche.com